Cabin Crew represent the airline when interfacing with passengers and are responsible for customer care during a flight. They have a vital role in emergency situations to manage passenger safety. Effective management of their fatigue has implications for passenger safety, morale and overall passenger satisfaction.
Variations in rest periods and rest accommodation, the higher physical demands of the job as well as workload driven by passenger behaviour, mean that cabin crew have a unique fatigue profile.
The CARE model provides relevant analyses on which to base decision making when both constructing schedules for flight attendants and analysing after-the-fact incidents.
Validated specifically for cabin crew in the aviation industry and built on the foundations of the industry leading SAFE model.
Works with few inputs. Supports augmented flights, in flight rest data, in-duty rest periods for split shifts and different passenger groups
Accommodates time zone travel, circadian rhythm changes and cumulative fatigue. Predicts sleep patterns and allows rapid roster assessment.
Supports ‘what if’ scenarios: enabling modifications of parameters to evaluate different scenarios for the effect on fatigue and risk.
Hazards are easy to identify and possible solutions can be tested in support of incident and accident investigation.
CARE is an inexpensive way of identifying hazards in large datasets.
CARE requires a very small number of inputs to assess the likely fatigue and returns a score every 15 minutes of duty. Data can be input manually, bulk uploaded or through an API from your rostering and crew solutions software.
CARE is cloud-based and integrates directly with rostering software. It has capacity to upload tens of thousands of schedules, calculating fatigue scores every 15 minutes throughout each duty period. It identifies fatigue hazards and provides tools to model mitigation strategies.
Sleep deprivation is more than just feeling tired; it can significantly impact your emotional wellbeing and cardiovascular health. Recent studies reveal that strategic behaviours, like on-shift napping and weekend sleep recovery, can mitigate these risks.
In the fast-paced world of health and social care, managing fatigue is crucial for the safety and wellbeing of our workforce. Fatigue not only increases error rates in patient care but also jeopardises post-shift driving safety and decision-making.
