The closure of Niger’s airspace earlier this month has further narrowed the corridors available to airline operations. On 7th August 2023, the military junta in Niger announced the closure, citing the possibility of military intervention from neighbouring states. As the closure happened without warning, dozens of aircraft had to be rerouted around the closed airspace
CARE has been developed and validated with original research studies to identify and measure the unique demands of cabin crew.
Cabin Crew represent the airline when interfacing with passengers and are responsible for customer care during a flight. They have a vital role in emergency situations to manage passenger safety. Effective management of their fatigue has implications for passenger safety, morale and overall passenger satisfaction.
Variations in rest periods and rest accommodation, the higher physical demands of the job as well as workload driven by passenger behaviour, mean that cabin crew have a unique fatigue profile.
The CARE model provides relevant analyses on which to base decision making when both constructing schedules for flight attendants and analysing after-the-fact incidents.